Shipment Policy

Effective Date: January 8, 2025

At GreenPariz, we strive to ensure that your fishing gear is delivered to you as quickly and safely as possible. Our Shipment Policy outlines how we handle the shipping of your orders, including processing times, shipping methods, and delivery options. Please review this policy to understand how your order will be shipped.

1. Shipping Methods and Carriers

We offer various shipping methods to ensure timely delivery of your products. We use trusted carriers for shipping, including:

  • United States Postal Service (USPS)
  • United Parcel Service (UPS)
  • FedEx

The shipping method you select during checkout will determine the carrier and delivery speed for your order.

2. Shipping Locations

  • Domestic Shipping: We currently offer shipping within the United States, including all 50 states and U.S. territories.
  • International Shipping: At this time, we do not offer international shipping. For inquiries regarding international orders, please contact us at info@greenpariz.com for potential arrangements.

3. Shipping Costs

  • Shipping fees are calculated based on the size, weight, and destination of your order. Shipping costs will be displayed at checkout before you finalize your purchase.
  • Free Shipping may be offered during promotional periods or for certain orders that meet the minimum required amount. Be sure to check for any free shipping promotions available at the time of your purchase.

4. Processing Time

  • Order Processing: All orders are processed within 1-2 business days from the time they are placed. Please note that orders placed on weekends or holidays will be processed the next business day.
  • Order Processing Delays: Occasionally, we may experience delays due to high order volumes, product availability, or unforeseen circumstances. If there are any delays with your order, you will be notified via email.

5. Estimated Delivery Time

  • Standard Shipping: Typically takes 5-7 business days after processing, depending on your location.
  • Expedited Shipping: For faster delivery, we offer expedited shipping options (such as 2-day shipping or Next-Day delivery) at checkout. The exact delivery time depends on the shipping method selected and the destination.
  • Delivery Times Not Guaranteed: While we strive to deliver your order within the estimated delivery time, please note that delivery times are estimates provided by the carrier and are not guaranteed. We cannot be held responsible for delays caused by weather, natural disasters, holidays, or other circumstances beyond our control.

6. Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your order’s progress through the carrier’s website.

Please note that it may take up to 24 hours for tracking information to be updated in the carrier’s system.

7. Shipping Restrictions

  • P.O. Boxes: We can ship to P.O. Boxes for certain carriers (primarily USPS), but we recommend using a physical address for faster delivery.
  • Military Addresses (APO/FPO/DPO): We do offer shipping to military addresses through USPS, but delivery times may vary due to the nature of these shipments.
  • Address Accuracy: It is your responsibility to provide accurate shipping information during checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses. Please ensure your shipping address is correct, including apartment numbers or suite numbers, if applicable.

8. Damaged or Lost Shipments

  • Damaged Items: If you receive a damaged item, please contact us immediately at info@greenpariz.com or (719) 324-5869. We may request photos of the damaged product and packaging to assist with the claims process. We will either issue a refund or send a replacement, depending on your preference.
  • Lost Shipments: If your order is marked as delivered but you did not receive it, please contact the carrier directly to resolve the issue. If the issue is not resolved, please reach out to our customer service team, and we will work with you to investigate the matter further. We are not responsible for lost or stolen packages after they have been marked as delivered.

9. Signature Requirement

For high-value or oversized items, we may require a signature upon delivery to ensure that the item reaches you safely. If you are unavailable to sign for the package, it may be held for pickup at a local carrier facility or returned to us.

10. Returns Due to Delivery Issues

If your order is returned to us due to delivery issues (incorrect address, undeliverable package, etc.), we will contact you to arrange for reshipment. You may be responsible for additional shipping fees to resend the package.

11. Shipping FAQs

  • Can I change my shipping address after placing an order?
    If your order has not yet been processed, we may be able to change your shipping address. Please contact us immediately at info@greenpariz.com to request the change.

  • Do you ship internationally?
    Currently, we only ship within the United States. For international orders, please contact us at info@greenpariz.com for potential arrangements.

  • Can I pick up my order in person?
    Yes, if you are located near our store in Walsh, Colorado, we offer in-store pickup. Select this option during checkout, and we will notify you when your order is ready for pickup.

12. Contact Information

If you have any questions or concerns about our Shipment Policy or need assistance with your order, please contact us:

GreenPariz
Email: info@greenpariz.com
Phone: (719) 324-5869
Address: 311 N Kansas St, Walsh, Colorado, CO 81090, United States

We are committed to providing excellent service and ensuring a smooth shipping experience for all our customers. Thank you for choosing GreenPariz!